Position Title: Part-Time Customer Service Teller (Mainplace Mall)
Position Type
Part Time
Work Authorization
Legally Authorized to Work in the United States
Description
Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida.
Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI’s primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to explore Life at CXI: https://www.ceifx.com/about/life-at-cxi
Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
Our Values:
- Customer First - We earn the right to be our clients’ first choice.
- Integrity - We hold ourselves to the highest standard to build trust.
- Collaborative - We always win as a team.
- Innovative - We find new methods to deliver change and advance technology to the industry.
- Passionate - We are driven to be the best in class.
Currency Exchange International is looking for a Part-Time Teller to join their team at the Mainplace Mall in Santa Ana, California.
Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you’d like more information about your EEO rights as an applicant under the law, please visit http://www1.eeoc.gov/employers/poster.cfm
Responsibilities
Tellers are the face of our company and represent us in the community. It is important while working in our stores that you keep a positive and professional attitude at all times and that our customers receive the highest quality of assistance while visiting.
Ideal Applicant: We are looking for highly motivated individuals who are committed to the success of the team. Individuals who can deliver a consistently high level of customer-satisfying products and services. People who want to join a progressive company that develops its people through challenges and promotions.
Schedule:
- Approximately 15-20 hours per week
- Availability Needed: Weekends and weekday evenings
Qualifications
Qualifications and Skills:
- Ability to multi-task
- Basic computer knowledge
- Ability to follow procedures
- Problem solving capabilities
- Strong customer service skills
- Detail-oriented and organized
- Strong listening and verbal communication skills
- Ability to work with money transactions with high degree of accuracy
- Previous cash handling experience is a plus
Our Competencies:
- Action Oriented: Invests time in upfront planning to achieve organizational goals and objectives while meeting quality standards, following the appropriate processes, and demonstrating continuous commitment.
- Effective Communication: Effectively and appropriately interacts with others to build relationships, influence others, and facilitate the sharing of ideas and information. Uses tact and diplomacy to navigate difficult situations. Relays key messages by creating a compelling story, targeted to specific audiences.
- Nimble Learning: Continuously seeks opportunities to learn, questions the applicability of past approaches in the current environment, owns growth, and embraces failure as a learning opportunity.
- Optimizing Work Processes: Employee knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Situational Adaptability: Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.
- Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Cash-Handling: 1 year (Preferred)